Because this is currently a one person operation and I make every product by hand, there might be variations from the pictures as each product is unique. However, if my work comes in a way you did not expect it to, please reach out to me by email at returns@sophialivecchi.com and I will be more than happy to refund you and send a return label.

All shipping is done by me! I package every product myself with the utmost amount of care and time, and do everything in my capabilities to make sure my product is delivered to you safely. All packages are sent by priority mail and insured against any damages that can happen in transit. If your item arrives damaged please let me know so I can get you a new one by contacting be at returns@sophialivecchi.com.

For regular, expedited shipping, please allow 4-5 days for prints. For all other products, please understand that these pieces are made to order. Please allow 7-10 days for this process. If requesting a rug, large painting, or another commission, this process could be longer, 10 business days to ship. Again, all products are made by me and I put the utmost amount of care and time into every one of my creations so that they can be in the best possible state for you.